Please review the reservation, cancellation, and no-show policies for Jellystone Park™ South Haven before submitting your reservation.
Looking for general campground rules? Visit our General Rules page.
Know Before You Book
These policies help guests understand reservation requirements, cancellation timing, fees, and what happens if a guest does not arrive for their scheduled stay.
📅 Reservation Policy
- A 2-night minimum is required for all reservations. Walk-ins are always welcome and can stay for one night, if space is available.
- All reservations require payment in full at the time the reservation is made.
- Holiday time periods have a 3- or 4-night minimum stay.
- Special time periods consist of Harborfest, Blueberry Festival, and Halloween and are charged holiday rates.
- Reservations made within 7 days of arrival require a non-refundable deposit.
- A reservation fee is assessed on each reserved site or lodging unit. This fee is assessed by the software company and is non-refundable.
❌ Cancellation Policy
7+ Days Before Arrival
- Cancellation fee of $25
- The reservation fee is not part of the $25 cancellation fee and is non-refundable.
- The reservation fee is the software charge for making a reservation.
Within 7 Days of Arrival:
- 1-night site rental on Regular Rate Periods for each site, cabin, cottage, or golf cart reserved.
- 2-nights site rental on Special Time Periods for each site, cabin, cottage, or golf cart reserved.
- 3 or 4 nights on Holiday Time Periods for each site, cabin, cottage, or golf cart reserved.
If you are within 7 days of arrival and decide to change your dates to a different time frame, you will incur a $25 move fee. If you later decide to cancel the moved reservation, the original cancellation fee will apply based on the original booking period, in addition to the $25 move fee.
Important Cancellation Notes
-
No refunds on early departures.
-
If cancelling a reservation, the reservation fee is non-refundable.
-
If you locked in your reservation and then decide to cancel, that fee is non-refundable.
-
Reservation fees are always non-refundable.
🚫 No-Show Policy
All reservations will be held until 9:00 AM on the morning following your scheduled arrival. If you do not arrive and have not cancelled your reservation, you will lose all monies associated with your reservation and your reservation will then be cancelled.
Failure to arrive without canceling will result in full forfeiture of your reservation.
Policy Reminders
Reservation, cancellation, and no-show policies are important to review before booking. If you have questions about how a policy may apply to your stay, please contact the park before finalizing your reservation.
Reservation & Cancellation FAQs
Yes. Cancellations processed 7 days or more prior to arrival result in a $25 cancellation fee. The reservation fee is separate and non-refundable.
Cancellations processed less than 7 days prior to arrival are charged based on the rate period and reserved items, including campsites, cabins, cottages and golf carts.
No. Reservation fees are assessed by the software company and are non-refundable.
No. There are no refunds on early departures.
Reservations are held until 9:00AM the morning after scheduled arrival. If you do not arrive and have not cancelled, you will lose all monies associated with the reservation and the reservation will be cancelled.
Failure to arrive without notice will result in full loss of reservation payment.
Yes. If you are within 7 days of your arrival and need to change your dates, a $25 move fee will apply. Please note that if you later cancel the updated reservation, the original cancellation policy will still apply based on your original booking dates, in addition to the move fee.
Need Help Before You Book?
Contact our team before booking if you have questions about reservation requirements, cancellation timing, fees, or no-show policies.